When UI designers Don't Get It
Sep. 18th, 2009 02:08 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
rowynI'm sitting through the release training for the newest version of the banks' core software. And in this particular presentation, the presenter listed under "Upgrade Considerations":
"When a warning pops up, you should READ IT."
Ah-hahaha!
Very funny.
Seriously, their warning messages are (a) too long and (b) too undifferentiated. Good warning messages should be a few words, and failing that, they should have a few key words in bold or red.
And even then, users won't read them. This is human nature. Saying "READ IT" will not change human nature.
"When a warning pops up, you should READ IT."
Ah-hahaha!
Very funny.
Seriously, their warning messages are (a) too long and (b) too undifferentiated. Good warning messages should be a few words, and failing that, they should have a few key words in bold or red.
And even then, users won't read them. This is human nature. Saying "READ IT" will not change human nature.
