Coda on Lawn Care

[rowyn]

 So on Friday, September 1, one of the services I tried to use -- Lawn Love -- sent a second person to give me a quote.  That person, it turned out, could not give *me* a quote.  They had to give Lawn Love a quote and then Lawn Love would call me to tell me how much they'd charge.

At this point, I decided that Lawn Love was too incompetent and annoying to use. I had to call them up to cancel their "service" despite that it had been a week and they'd never actually done any work for me, just sent people to look at my lawn and not give me quotes. 

A week later, Lawn Love billed my credit card company for the price of "regular service".  (Ie, what they had told me on the original call they would charge for bi-weekly service, if my lawn needed regular mowing instead of a ton of extra work.) They had literally never cut so much as a twig or a blade of grass. 

I just noticed the charge when I was reviewing my bills today to pay them. I have disputed the charge, and downgraded my 1-star review of Lawn Love from "REALLY BAD" to "ACTUALLY SCAMMERS". I don't think I mentioned their name before, but please allow me to blacken it now.  If you are ever looking to hire a lawn service DO NOT USE LAWN LOVE. They did no work for me and charged my credit card after I told them I wouldn't use their service.

Comments

[archangelbeth]

BOO AND HISS.

[terrycloth]

Maybe they secretly had someone sneak into your yard at night and clip one blade of grass so that they could justify the charge.

[canis_lupus03]

...Remind me to never give any card details to anyone before the deal's done and a written contract drawn up and such... -.- Wow. Yeah, either they're scammers or their organization is so bad that their accounting department doesn't know what their field people are doing- in either case, they deserve all the worst reviews. Hope reverting the charges goes smoothly. But then you have witnesses to the state of your lawn aplenty.